Frequently Asked Questions

  • I offer in-home and virtual decluttering and organising services. Decluttering (editing items) together with organising (categorising and storing) allow you to simplify and create calm, functional spaces.

    Projects vary and depend on where you most need help. Areas include kitchens, wardrobes, bedrooms, playrooms, spare rooms/craft rooms, lofts, under-the-stairs cupboards, offices, and more!

    Please see my services page for more information about how I can help you.

  • I work with a variety of clients, including busy parents, working professionals, seniors, neurodivergent individuals (especially those with ADHD), people with hoarding tendencies, students, home sellers and buyers, entrepreneurs and small business owners, and individuals in transition (including divorce, relocation, expecting a baby, or grieving the loss of a loved one).

  • As a compassionate professional, I see beyond the clutter. I am here to support you in achieving your organisational goals. I work without judgment and treat every client with respect and kindness.

  • Once you establish contact with me, we will arrange a phone call to discuss your projects and challenges. We will then coordinate a home consultation (in-person or virtual) where you can show me the target areas. Understanding you and your space enables me to develop the most effective strategies for achieving your goals.

    We will schedule a session (typically between 3-5 hours) to begin the process. For most clients, we will work together to sort and organise your belongings. You will learn techniques for decluttering and categorising, and we will establish systems and storage solutions to maintain organisation. Most importantly, you and your space will feel revitalised.

    If the project requires ongoing work, we will schedule additional sessions as needed. If one session suffices, you can enjoy the benefits of your newly organised space.

  • I charge £40 per hour for in-home bookings and virtual organising. There is a 3-hour minimum for in-home sessions and a 1-hour minimum for virtual sessions.

  • No, there’s no need to prepare anything before I arrive. In fact, it’s more helpful for me to see your home in its normal, everyday state so that I can better understand it and how I can help you.

  • The time it takes to declutter and organise a room or home can vary widely depending on factors such as the size of the project, the amount of clutter, your preferences, goals, and decisiveness in deciding what to keep or release. I work at your pace. Although I have a general idea based on previous projects, I refrain from giving an exact quote. We will gain a better sense of the timeframe once your project is underway.

  • Cluttered and disorganised spaces can take a negative toll on our physical, emotional, and mental well-being. Overall, decluttering and organising not only improve the physical environment but also contribute to your mental and emotional well-being, creating a more harmonious and enjoyable living space. Clients often say that they feel less stressed, more focused and efficient, and more positive, calm, and in control of their space. The saying rings true: “tidy home, tidy mind”.

  • The Mindful Organiser is a proud community-focused and eco-friendly business. At the end of each session, I donate any unused items to local non-profit organisations and charities that support community initiatives. When someone else uses your unwanted items, they won’t be buying them new; they save money, and the planet benefits. Additionally, I recycle whenever possible during sessions and can often advise on the best recycling practices for more difficult items.

  • Being part of the decluttering process is essential. I prefer that you are involved for at least this portion of the session. This is a 1:1 session with me where we take time to go through items and decide which items to keep, donate, or bin. If you feel as though your space is ready to be organised or you have recently purged the space, then I’m happy to organise your space as is without you there.

  • Yes, I can assist with packing, unpacking, and setting up your new space to ensure a smooth and organised move. Moving house offers an excellent opportunity to lighten your load. Decluttering prior to a move is especially helpful when downsizing.

  • Yes, I am an active member of APDO (the UK’s Association of Professional Declutters and Organisers), where industry standards are set, professional development is provided, and industry growth is facilitated.

  • I always advise clients to declutter before purchasing any storage solutions. You will have a much better idea of what you need to store and how you want to store it. Plus, you might repurpose storage solutions that you find whilst decluttering.

  • For in-home sessions, I travel up to 20 miles free of charge from my office in York. Beyond this, there is a mileage fee of £0.45 per mile. Please get in touch if you’re unsure about travel distances.

    Virtual sessions are available to you no matter where you are in the world

  • Yes, I am fully insured with both Professional Indemnity and Public Liability coverage. Additionally, I have completed a thorough DBS check to ensure your safety and peace of mind

I look forward to hearing from you with any questions or if you’re ready to book a consultation.